Withdrawal and returns
Private (B2C customer)
1. Have you ANY Complaints regarding the purchased product?
Please contact our Sales Department by sending an email to firstname.lastname@example.org or by calling the phone number +39 0431 65575 from Monday to Friday 9 - 12 am / 2 - 5 pm.
For more information read art.7 of the General Conditions of Sales
2. You have changed your mind about your purchase and want to return the product?
UE Buyers only
If you, for any reason, are not satisfied with the purchase made, you may exercise the right of withdrawal, within 14 calendar days of receipt of the purchased goods, by returning the received goods and obtaining a refund of the price paid.
There is no right to withdraw from contracts for the supply of made-to-measure or clearly customised goods.
In order to exercise the right of withdrawal, download the withdrawal form, fill it in and send it signed to email@example.com
All product return costs are borne by the Customer.
For more information about right of withdrawal and returns policy read art.7 of the General Conditions of Sales